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Most problems have already been solved. Find best practices and current topics of interest in today’s business and economic climate.


 Featured Articles

Lean Six Sigma Project Scope for Beginners
Alex Sugimoto Alex Sugimoto

Lean Six Sigma Project Scope for Beginners

In Lean Six Sigma and similar initiatives, scoping out the right amount of change can and often is challenging at first. My favorite approach is to carve out change using the following three lenses.

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3 Steps Leader Standard Work Improves Retention
Alex Sugimoto Alex Sugimoto

3 Steps Leader Standard Work Improves Retention

Leader standard work refers to routine activities that represent the current or target best practices for leaders in managing planning and controlling organizational work processes whether in manufacturing or in cross functional value streams.

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RPA Decision Tree
Summary Alex Sugimoto Summary Alex Sugimoto

RPA Decision Tree

As you may have already experienced, process automation and machine intelligence is taking off exponentially across all industries. Just like day trading the stock market, one has to be careful where to play and how to play.

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The Gemba Chronicles
Summary Alex Sugimoto Summary Alex Sugimoto

The Gemba Chronicles

Once upon a time, one of my distinguished colleagues sent a note out to the team inquiring if there were any GEMBA templates or checklists for capturing or documenting a GEMBA visit.

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Hypothesis Testing Decision Guide
Alex Sugimoto Alex Sugimoto

Hypothesis Testing Decision Guide

The purpose of this article is not to teach hypothesis testing, alpha risk, etc. It's a simple hack to help practitioners wrestle through the mechanics of hypothesis testing and to develop some muscle memory through a simple graphical routine.

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Effective Process Measures
Alex Sugimoto Alex Sugimoto

Effective Process Measures

Organizational process measures or metrics can become a proxy for leadership if the measures are well thought out and have a goal in mind. How might we leverage that expression to drive organizational behavior?

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Getting Hosed by Lean?
Alex Sugimoto Alex Sugimoto

Getting Hosed by Lean?

A couple of weeks ago I taught a two-day introduction to Lean Six Sigma at one of our hubs. It brought me back to the confusion participants experience when they entertain the topic of process lead time versus process throughput.

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6 Sanity Checks for Root Cause
Alex Sugimoto Alex Sugimoto

6 Sanity Checks for Root Cause

Is getting to root cause "cramping" your style? You're not alone. Determining root causes to poor performing products or processes can be challenging at best. In most cases it’s not the tools that pull people into the proverbial rabbit hole.

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3 Mandatory Flipcharts
Alex Sugimoto Alex Sugimoto

3 Mandatory Flipcharts

In my current role, I attend a lot of meetings (both virtual and in person) and most of you do as well. Keeping meetings on task and productive can be a challenge. Here are my favorite flip-charts to keeping meetings on task.

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Decoding Gage R&R Output
Alex Sugimoto Alex Sugimoto

Decoding Gage R&R Output

Removing measurement system error from total observed error can be what I call a “quick win”. Who couldn’t use a quick win these days? If you look at a process distribution, we ask ourselves, what percent of this variation is assigned to measurement system variation?

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Brainstorming Tip
Alex Sugimoto Alex Sugimoto

Brainstorming Tip

Whether you're exercising a fishbone analysis or just brainstorming pain points for later root cause analysis, one tip that helps to clarify ideas and "keeping it real" is to write (2) things on a 3x5 post-it.

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10 Things All Leaders Should Know
Alex Sugimoto Alex Sugimoto

10 Things All Leaders Should Know

Whether you're involved in continuous improvement, operational excellence, innovation or lean six sigma, don't forget to capture the voice of the most important stakeholder in the organization - your employees.

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Is Your Process at Best or at Rest?
Alex Sugimoto Alex Sugimoto

Is Your Process at Best or at Rest?

The purpose of this article is to provide readers with some insight to the shape of two common process distributions and to quickly understand whether their target process is currently at "Best" (close to entitlement) or at "Rest" (much room for improvement). This is especially important for operational leaders.

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The Four Agreements
Alex Sugimoto Alex Sugimoto

The Four Agreements

Ground rules for meetings or events can get laissez-faire at times. Some common ground rules such as "one conversation at a time" or "laptops closed" may only scratch the surface. Let's spice this list up with some creativity, shall we?!

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Data Collection Blind Spots
Alex Sugimoto Alex Sugimoto

Data Collection Blind Spots

In a previous article, “Are You Ready for AI?”, I posed the question if organizations were ready for Artificial Intelligence or Data Analytics based on how they would sequence the 5 Post-Its in figure 1 below.

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Data: The Chicken or The Egg?
Alex Sugimoto Alex Sugimoto

Data: The Chicken or The Egg?

If you can pass this five Post-It quiz 100%, then you “may be ready” for Lean Six Sigma or Process Analytics. Most people I’ve taught and coached in the Lean Six Sigma and Data Science world do not pass this 100%.

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What is Rational Sampling?
Alex Sugimoto Alex Sugimoto

What is Rational Sampling?

In my years in operations and consulting, I've seen varying successes in the implementation of statistical process control topics. The Shewhart Chart or more commonly referred to "Process Control Chart" is a particular challenge.

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