Process Excellence

The business process is the action lever that moves organizations from its current state to its future state. It’s what creates and delivers value to the market place.

Hand drawing a flowchart with boxes, ovals, and arrows on a whiteboard

Process is the action lever of strategy execution

Warehouse worker operating a forklift carrying a wrapped pallet of boxes, viewed from above.

Which processes?

Be able to identify which processes are core to strategic priortities. Core business processes connect the work that people do to the goals the organization aspires to achieve.

Diagram illustrating four industrial revolutions with images of machinery and production lines, labeled as 1st: Mechanization, water power, steam power; 2nd: Mass production, assembly line, electricity; 3rd: Computer and automation; 4th: Cyber Physical Systems.

However, be cautious. Not all processes have equal value in the eyes of the customer and organization. Get to know which processes in your organization are mission critical to your customers and strategic priorities. Learn how to configure those processes to create cost leadership and competitive advantage.

What are your core processes?

Let’s discuss how you can connect your business strategy to the core business processes that will deliver sustainable and unique value to your customers.